What Should I Do If A Person Has An Overdue Book?

What should I do if a person has an overdue book(s)?
• Tell the person they can renew the book online. The instructions will be in their courtesy or overdue e-mail notice. All notices are sent to the patron’s Champlain College e-mail accounts.
• Renew the book for them – if they are standing in front of you.
• If the book has already been renewed once, the system will not allow another renewal.
• You can hold the book they want to check out for 24 hours until the overdue book is returned.
• They can also speak with the Circulation Manager and Access Services Librarian, Joseph Sikowitz. They can also contact Joseph at ude.nialpmahc|ztiwokisj#ude.nialpmahc|ztiwokisj or (802) 865-6489, if they have any questions.


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